FAQs

Frequently Asked Questions

Orders and Shipping

How long does shipping take?

Orders typically take 2-5 business days to produce, plus 3-7 business days for US shipping. International orders may take 7-20 business days after production.

Do you ship internationally?

Yes! We ship worldwide through our print-on-demand partner, Printful. Shipping rates are calculated at checkout.

Can I track my order?

Yes, you will receive a tracking number via email once your order ships.

Products

What is print-on-demand?

Our products are printed and fulfilled on-demand by Printful. This means each item is made specifically for you when you order, reducing waste and ensuring quality.

What is the quality of your products?

We use premium brands including Bella + Canvas 3001 for t-shirts and Gildan 18500 for hoodies. Our mugs are high-quality white glossy ceramic.

Returns and Exchanges

What is your return policy?

Please see our Return Policy page for full details. Since items are made-to-order, we handle returns on a case-by-case basis for defective or damaged items.

Ministry Questions

How can I access Torah teachings?

Visit remnant-radio.com/torah-teachings for our weekly Torah teachings and prophetic commentary.

How can I support the ministry?

Every purchase from our store supports Remnant Radio Ministries. You can also visit remnant-radio.com for additional ways to connect and support.

Have more questions?

Email us at saul2paul@remnant-radio.com and we will get back to you within 24-48 hours.